In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again….
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In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again….
"People need to hear from us often. They need thank-you messages for their hard work, creativity, and generosity. They enjoy congratulations for their achievements. They appreciate messages of condolence when illness or death touches their lives. This article shows how to write those messages."
Writing a story? View the entire press kit here.
Instructional Solutions, a business writing instruction leader, has launched the Jargon Grader to eliminate one of business writing’s biggest problems: jargon.
The free, web-based tool allows business writers to paste in their own text for assessment. The Jargon Grader highlights how many times jargon appears in that text and identifies the words needing clarification.
It’s the season of graduations and weddings, wonderful opportunities to celebrate graduates’ accomplishments and individuals’ commitments to one another. If you are a recent or soon-to-be bride, groom, or graduate, congratulations! Life is just beginning for you in many ways….
"When we live in an environment, we become blind to the weak spots. Facing those blind spots can be either the truth that hurts or the truth that sets you free. . . ."
"This post identifies a mindset and habit that often contributes to organizational dysfunction and productivity loss for leaders at various levels."
Read the full article by Marlene Chism (photo, left) . . .I was traveling with my family for six weeks in Guatemala and Costa Rica. In Guatemala, it’s clear that one should not put anything in toilets except what they were made for. But in the more heavily visited Costa Rica,…
"While online networking offers many advantages, don't make the mistake of neglecting in-person networking. Connecting with real people face to face creates a stronger relationship than just connecting online. And where job search is concerned, you may be missing opportunities by focusing too much on what you find online instead of getting out and talking to recruiters and hiring managers."
"Cognitive diversity has been defined as differences in perspective or information processing styles. It is not predicted by factors such as gender, ethnicity, or age. Here we are interested in a specific aspect of cognitive diversity: how individuals think about and engage with new, uncertain, and complex situations."