"Did you know that you listen with cultural ears and see with cultural eyes? What I mean by that is that how you interpret what is being said or written has been culturally conditioned. When listening and seeing you not only decipher the meaning of the words but you also interpret the tone of voice, body language and sentence form. I call those four elements — content, tone, body language, form — the dance of language. No matter what language is being used, you are always interpreting the dance from your own cultural point of view."
Methods of Teaching Business Communication
Gain unique insights into how to teach your business communication
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Listen with Intercultural Ears and See with Intercultural Eyes
Be Nice and Make Less Work for Your Reader
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Read the full article by Áine Cain (photo, left) . . .Amount ≠ Quantity: A Cautionary Tale
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How to Make Your Writing Flow
Do people tell you that your writing is choppy or difficult to follow? Do they say it doesn’t flow? Or maybe you’ve noticed that your team’s writing doesn’t flow. Good flow in writing is method, not magic. When writing doesn’t…
What Does “Redoubtable” Mean?
The other day I was reading a movie review, and a character in the film was described twice as redoubtable. Before you read on, answer this question: What does redoubtable mean? Need some help? So did I. I had no…
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‘Tis the season for out-of-office emails!
Yes, with all the holiday planning of feasts and gifts and decorations, there is also the important task of drafting your holiday auto-responder text. You need to let your colleagues and clients know that you’ll be away from your desk celebrating the spirit of the season (and not reading their emails!).
Know What Goes in a Report
Imagine this scenario: You got approval and budget to attend a four-day work-related conference. You’re back now, and your boss says, in passing, “I’d like a report on the conference. Can you get it to me by tomorrow at 2?…
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