"Success in business depends on making good decisions. But making good decisions is not just an individual skill. It’s a group skill. Several people come together to discuss an issue, explore options, and decide which path to follow. With good information, a good decision-making process, and good meeting skills, the participants should be able to make the best decision possible."

"So what kind of skills might be useful in decision-making meetings? Today we’ll explore techniques such as framing a decision, inviting discussion, and referencing criteria. We’ll also cover raising concerns and requesting more information."