Methods of Teaching Business Communication

As we were revising a set of financial slides designed for the audit committee of a client, Geneviève and I were struck at once by three shortcomings, so typical of the business communication we get to witness today.

Every time I look at this sign, found at Charles de Gaulle airport in Paris, my right shoulder twitches and my right foot wants to tap dance. Why this unconventional, unintuitive graphical choice to represent a human being?

On vacation in Italy, I could not resist a visit to the Museo dell’Accademia Etrusca e della Città di Cortona. The new underground section had everything to seduce me… except for the captions of the artifacts on display.