I just received an “Oops!” email from our beloved, prestigious public television station. When I read the subject line, “Oops! Correction for Rick Steves Preview Screening and Q+A!” I instantly knew what the oops must be: a date error. Indeed,…
Methods of Teaching Business Communication
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Proofreading Checklist to Avoid “Oops!” Messages
Should You “Dumb It Down”?
esterday while coaching a scientist on her writing, I suggested that she consider simplifying this wording: “The results of this trial may elucidate the most efficacious intervention strategies . . .” Can you guess which words I thought were overly…
Should You “Dumb It Down”?
Yesterday while coaching a scientist on her writing, I suggested that she consider simplifying this wording: “The results of this trial may elucidate the most efficacious intervention strategies . . .” Can you guess which words I thought were overly…
I Should Have Known Better
As a business writing expert, I should have known that I’d get the wrong response. I had written the email in a way that was easy for me but misleading for my reader, a woman named Lea. Requesting a tour…
I Should Have Known Better
As a business writing expert, I should have known that I’d get the wrong response. I had written the email in a way that was easy for me but misleading for my reader, a woman named Lea. Requesting a tour…
An Awkward Request Phrased Beautifully
Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…
An Awkward Request Phrased Beautifully
Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…
Do You Give Readers the “Why” They Need?
The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…
Do You Give Readers the “Why” They Need?
The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…
Test Yourself: Which Pronoun Is Correct?
There’s a hit song titled “Him and I” whose ungrammatical title and lyrics drive me nuts. A correct title would be either “Him and Me” or “He and I”–never “Him and I.” Why? Because him is an object pronoun, and…
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