Methods of Teaching Business Communication provides unique insights into how to teach your business communication or business writing course more easily and successfully.

Generative AI in the Business Communication Curriculum: Where Do We Go From Here?

As we’ve been tracking the development of intelligent communication technologies in our recent editions, augmented and automated writing systems have been the most intriguing innovation of them all. ChatGPT received most of the attention when OpenAI unleashed it on a mostly unsuspecting world last fall, but several hundred companies are now developing tools that promise to create or co-create anything from routine email messages and social media content to podcasts, presentations, and videos.

While the AI industry is clearly in the overheated early-hype phase with some of these products, intelligent capabilities are now widely available in the mainstream tools people use on the job, so it’s safe to say that generative AI technologies are on their way to becoming everyday business communication tools. With that in mind, it’s time to start teaching tomorrow’s professionals how to use them effectively and ethically—as we know many of you are already doing.

Looking ahead to the next edition of Business Communication Today we’ll be working on in the coming months, which topics would you like to see us cover? Here are some of the topics we’re considering:

  • Understanding the various roles that AI now has in workplace communication
  • Using AI efficiently, including tips on framing AI prompts
  • Learning specific ways to use AI for business communication, from co-creation to proofreading to technical aspects of media production
  • Assessing information quality risks with AI-generated material, including accuracy (getting bad information), scope (missing important facts or facets of a topic), currency (getting outdated information), and nuance (getting output that is close but lacks important interpretation)
  • Understanding ethical risks, including biases baked into AI systems and attribution issues surrounding the use of AI-generated content
  • Understanding legal risks, such as misusing intellectual property or inappropriately uploading secure content into AI engines
  • Dealing with the “soullessness” of AI-generated content and its potential impact on interpersonal communication

If you have any thoughts on how our textbooks can help you help students with these new tools, we would certainly value your input. Please share your thoughts at any of these venues:

 

Image by MOMO36H10 HH from Pixabay 

May 18, 2023
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How Artificial Intelligence Can Help Business Communication Instructors in Their Classrooms Using These Methods

college classroom using artificial intelligence (AI)

Artificial intelligence (AI) is increasingly being used in college classrooms today and is having a significant impact in several interesting ways:

Personalized Learning: AI can be used to develop personalized learning algorithms for students, providing tailored instructions and feedback to help students learn at their own pace.

  1. Data Analytics and Predictive Modelling: AI and data analytics technologies can analyze large amounts of student data, identifying patterns, and behaviors, that can help predict student performance and needs, improving the overall quality of the academic experience.

  2. Intelligent Tutoring Systems: AI can simulate one-on-one tutoring, providing instant feedback, answering student questions, and providing personalized study recommendations.

  3. Automated Grading: AI technology can grade assignments, reducing the workload on professors and allowing them to dedicate more attention to instruction, mentoring and promoting research.

  4. Better Resource Allocation: AI-informed resource allocation in classrooms is possible, prioritizing equipment and resources to achieve the highest potential for student learning outcomes.

  5. Assistance in Research and Data Analysis: AI can assist researchers and students in complex data analysis, leading to new discovery and generating new business insights.

Overall, AI technology has the potential to significantly transform the college classroom, making it more personalized, productive, accessible, and inclusive for everyone involved.

However, the implementation of AI must be approached carefully, in a holistic, comprehensive, and beneficially ethical manner. Instructors and educational stakeholders must also ensure proper guidelines and privacy frameworks are in place to protect student data and privacy while leveraging the potential of AI.

For more details about this topic, see 43 Examples of Artificial Intelligence in Education.

To teach your students about artificial intelligence and intelligent technologies, check out Excellence in Business or Business Communication Today at https://lnkd.in/bvxGGmT.

May 6, 2023
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