Methods of Teaching Business Communication provides unique insights into how to teach your business communication or business writing course more easily and successfully.

A Behavioral Economist Tries to Fix Email

When Dan Ariely, a behavorial economist, realized that reading and sending emails was consuming an ever-expanding portion of his time—Ariely regularly receives hundreds of emails a day, excluding spam—he wondered if there were something he and others could be doing differently in managing their online correspondence. What small behavioral tricks could he deploy to make the whole ordeal less stressful?

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An Unimpressive Message From My Dentist

I want the best in dentistry–not business writing–from my dentist. But I’m still disappointed when I receive a pointless, error-filled email like the one below. In it, I have changed the name of the dental practice to “Your Favorite Dentist.”…

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Business Communication Tools: Email vs. Slack, Which Do You Prefer?

Ellen Salzler (photo, left) breaks it down at D2Demand.com.

Author bio – Ellen (Salzler) Welker is marketing director at Imagine Business Development.

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How Do You Feel About Sloppy Supplier Messages?

A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…

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How Do You Feel About Sloppy Supplier Messages?

A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…

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Proofreading Checklist to Avoid “Oops!” Messages

I just received an “Oops!” email from our beloved, prestigious public television station. When I read the subject line, “Oops! Correction for Rick Steves Preview Screening and Q+A!” I instantly knew what the oops must be: a date error. Indeed,…

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Proofreading Checklist to Avoid “Oops!” Messages

I just received an “Oops!” email from our beloved, prestigious public television station. When I read the subject line, “Oops! Correction for Rick Steves Preview Screening and Q+A!” I instantly knew what the oops must be: a date error. Indeed,…

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I Should Have Known Better

As a business writing expert, I should have known that I’d get the wrong response. I had written the email in a way that was easy for me but misleading for my reader, a woman named Lea. Requesting a tour…

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I Should Have Known Better

As a business writing expert, I should have known that I’d get the wrong response. I had written the email in a way that was easy for me but misleading for my reader, a woman named Lea. Requesting a tour…

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Do You Give Readers the “Why” They Need?

The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…

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