What Hiring Managers Want to Hear from Candidates in a Phone Interview

"Companies are increasingly using phone interviews at the early stages of screening candidates, before inviting them on-site for in-person interviews. This is a way to efficiently screen through large candidate pools, as the average job has over 250 applicants. Moreover, the phone screen is typically conducted by recruiters, many of whom may be remote so the phone-screen is a good medium to tap into remote talent and reduce the recruiting overhead for the hiring manager."

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10 Etiquette Tips for Business Text Messages

Texting customers, colleagues, clients, and others is mainstream business behavior. But with regular use, there can be abuse. Don’t text just because you can. Text because people want or need to hear from you, and make the messages convenient for... Read more

What is Technical Writing? [New Definition for 2018]


Are you looking to understand what technical writing is and how you can become more proficient?

Technical writing continues to be a highly coveted skill in the professional workplace. Demand is expected to grow at 10% from 2014 to 2024. This is faster than the average for all occupations.

In this article we will show you an average day for a technical writer, how to improve your skills when writing complex documents, and why the field is quickly changing.

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How to Effectively Communicate Ideas

"In the this HOW Design Live podcast episode, Ilise Benun, founder of Marketing-Mentor.com and HOW Design Live Programming Partner, talks with communications expert and trainer, Eleanor Handley. They discuss Handley’s HOW Design Live topic: how to clearly, confidently and effectively communicate your ideas, whether to your boss, your team or your biggest audience ever. Bonus: this conversation takes a fun twist when Handley discusses how to tell the difference between British and Australian accents."

Image courtesy of Photography by BJWOK at FreeDigitalPhotos.net

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I.e. or E.g. — Which Do You Choose?

Do you use the abbreviations i.e. and e.g. in your business writing? Do you use them interchangeably, or does each expression have its place? How would you define them if a child asked you what they meant? To think about... Read more

Professional Tone in Business Writing [A Guide for 2018]

tone in writing

“But, does it have the right tone?”

You’ve likely asked yourself this question, if not your colleagues or friends. And it’s not an easy one. Business writing is challenging not only to communicate the intention, but to communicate it in the right way.

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Everyone Around You Has a Story the World Needs to Hear

"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story. Since then, StoryCorps has evolved into the single largest collection of human voices ever recorded. His TED Prize wish: to grow this digital archive of the collective wisdom of humanity. Hear his vision to take StoryCorps global — and how you can be a part of it by interviewing someone with the StoryCorps app."

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Good Word to Know: “Polymath”

Reading yesterday's New York Times, I came upon the word polymath, and I couldn't confidently determine its meaning from the context. Can you define the word? Here's how The NYT used it: The debut season of "Atlanta," the FX series... Read more

6 Advanced Grammar Mistakes

March 4th is Grammar Day and we are celebrating with a new infographic with six advanced grammar mistakes. Each year Grammar Day presents the opportunity to review tricky grammar mistakes that can cause trouble for even the most advanced writers.

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What Our Language Habits Reveal

"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds — and how the words we choose communicate much more than we realize.

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